Now is your chance to have a say on the proposed standards being introduced by the Tenant Services Authority from April 2010.................
This statutory consultation sets out the six standards that social housing providers will have to meet from 1 April 2010. There are two supplementary consultation papers on the use of our powers and on consents to disposals.
The closing date for responses to the consultation is 5 February 2010.
Please respond to:
Amanda Newton
Statutory Consultation Project Manager
Tenant Services Authority
4th Floor, One Piccadilly Gardens
Manchester M1 1RG
Email: statutoryconsultation@tsa.gsx.gov.uk
If you would like to discuss any issue raised in this document before sending your response please contact our Customer Service team on 0845 230 7000, who can refer you to the relevant TSA lead.
The six new standards set out in this document for social housing providers are the centrepiece of our new regulatory framework. They describe the outcomes we want to see delivered and the specific requirements we expect all providers to comply with in meeting these outcomes. We believe the best place for the quality of services to be discussed, agreed and scrutinised is locally between providers and their tenants. So our standards require providers to set out what they offer to tenants and set local standards that reflect the priorities of local communities.
We know that the majority of tenants are satisfied with their landlord and there are many excellent providers who already meet much of what we are requiring in these standards. We also know that where performance is poor or involvement is weak this can have a significant effect on tenants' lives.
These proposals balance new demands on providers to be transparent and report on performance to their tenants, and hold themselves to account – with a significant reduction in red tape, with no TSA Codes of Practice, the removal of thousands of individual regulatory consents, and the demise of over 50 detailed Housing Corporation Circulars and Guidance Notes.
Please see the following attachments:
The main proposals - A new regulatory framework for social housing in England: A statutory Consultation (144 pages). [844kb]This statutory consultation sets out the six standards that social housing providers will have to meet from 1 April 2010. There are two supplementary consultation papers on the use of our powers and on consents to disposals.
Supplementary Consultation Papers:
- Guidance on the use of powers under the Housing and Regeneration Act 2008 (128 pages) [1Mb]
- Tenant Services Authority consent to disposals (62 pages) [870kb]
A Summary of the new regulatory framework for social housing in England (32 pages). [731kb] This document summarises our statutory consultation on the standards social housing providers will have to meet from 1 April 2010. If you'd like to respond to the Tenant Services Authority consultation, please read the main consultation paper as this summary won't give you enough detail to comment fully.
Frequently Asked Question about this consultation (3 pages) [31kb]
