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Welcome to
Hillingdon Homes

Tenants Handbook

Introduction

pdf icon translation request form [195kb]

Welcome to your new Tenant Handbook. It provides information for council tenants about Hillingdon's Housing Service.We have tried to make it as easy to use as possible, while still including all the information you need.We would suggest that after you have read through it to put it away in a safe but easily found place, so it is always on hand if you should need it. Most of the information in this guide is about services provided by Hillingdon Homes but we have also included further information about other services that the council provides that you may need to use as a council tenant.

We will keep this guide updated and would welcome any views that you have about other information you would like to see included.

If you have any comments please contact our service development team:

Contents 

About Hillingdon Council

About Hillingdon Homes

Your tenancy

Consultation and involvement

Rents and welfare benefits

Repairs and maintenance

Energy efficiency

Services, safety and security

Estate Services Standards

Moving

Extra help

More advice

Having your say

Where to get more information

pdf icon Local information guide for new tenants [276kb]

pdf icon Contact Card (Useful Numbers) [34kb]

Accessibility

Related Downloads

Hillingdon Homes Ltd working in partnership with London Borough of Hillingdon
130 High Street, Ruislip, Middlesex HA4 8LP
Hillingdon Homes Limited is a company registered in England with company number 04749592
© 2010 Hillingdon Homes Limited